Cancellation policy
Planning a vacation means setting off with peace of mind, even when plans change. On this page, you will find all the information regarding cancellation policies, booking modifications, and the relevant procedures. If you need any clarification, our staff is always happy to help.
Standard rate
Reservations may be cancelled without penalty up to 4 days prior to the arrival date.
Late cancellations or no-shows will incur a charge equivalent to the cost of the first night for stays of up to 5 nights.
For longer stays, a charge of 20% of the total cost of the stay will apply.
In the event of early departure, a charge equivalent to the cost of 3 nights may be applied for stays exceeding 3 nights. For stays of 3 nights or fewer, a penalty of 50% of the total cost of the unused nights will be charged.
Discounted rates
Discounted-rate reservations are non-refundable and non-changeable. In the event of cancellation or no-show, the full amount of the deposit paid will be retained.
